Continuing Education credits are required in many States not only to keep your license up to date but to keep you up to date on emerging trends within the insurance industry. CapInvad Investigating can assist you in obtaining needed credits through in-person training at your facility. One of our designated trainers will be on-site to train you and your staff on one of many topics, such as Investigative Best Practices for Workers’ Compensation; Investigative Best Practices for Liability; Surveillance and Fraud; Social Media Investigations; and other specialized accredited trainings. If your organization is looking for CE credits, please contact CapInvad Investigating and we will get the process underway.
Michael Manni – Founder and CEO of Capital Investigating
Michael Manni is the CEO of Capital Investigating and founded the company in 1998. He turned the one-man and one state operation into one of the most respected investigative firms in the Northeast, making him a recognizable leader in the insurance investigation community. He has a successful track record of partnering with employers and helping them develop and implement their insurance investigative programs as well as helping clients increase their return on investment to well over 320%, achieving operational excellence and creating customer-focused organizations.
Mike has been part of the insurance investigative field for over twenty-five years and prior to founding Capital Investigating he was a P&C Claims Adjuster with MetLife. Mike has more than 25 years of expertise in insurance investigations including: surveillance, social media investigations, claims handling, SIU, high exposure and home office investigations, database research, and subrogation. As a social media investigations expert, Mike has provided investigative and consulting services to commercial companies, insurance companies, TPA firms and attorneys as well being a speaker at national conferences and trade shows. Mr. Manni is affiliated with a number of professional investigator organizations and is a licensed PI in 13 states. Mr Manni has held the position of Vice President of the Board of Directors for the NH League of Investigators. He developed and is the Director of the NHLI’s Internship and Mentor Program.
Sandra Hill – National Account Manager
Sandra Hill is an experienced investigative professional with over 23 years of insurance fraud and investigative industry experience. In 2017, Ms. Hill joined Capital Investigating as a National Account Manager, utilizing her investigative and operational knowledge to ensure quality handling of investigative assignments.
Ms. Hill began her career in 1995, as a field investigator conducting a myriad of investigations to include compliance investigations, surveillance operations, claims investigations, integrity investigations, counterfeiting investigations, due diligence investigations, background investigations and transshipping investigations. In 2000, Ms. Hill joined the investigative unit of a large Third-Party Administrator as a claims and surveillance field investigator conducting a variety of investigations, including workers’ compensation, liability, disability, and property claims. The investigative division was sold in 2001 to a national investigative company wherein Ms. Hill continued in her field position. In 2003, she was promoted to Supervisor, where she was responsible for the oversight of the investigative operations for surveillance and claims. In 2005, she was promoted to Manager of Investigations, where she additionally took over regional office operations as well as the development of the Northeast Region Special Investigation Unit (SIU). She was promoted to Regional Vice President in 2010, wherein she was additionally responsible for overseeing the sales and account representatives in the northeast region. In 2016, having merged with another national investigative company, Ms. Hill was tasked with oversight of the claims investigations nationwide as a Vice-President of Operations.
Ms. Hill possesses a Bachelor of Science degree in Criminal Justice from West Chester University and a Master of Science degree in Criminal Justice from Rutgers, The State University of New Jersey. Ms. Hill has an extensive background in insurance investigations and is instrumental in schooling investigators, claims professionals and attorneys through in-person and online training presentations. She has been authorized to complete CEU and SIU training as requested by clients.